About the course
Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.
Who should attend
Professionals and executives or anyone who handle various types of business letters.
What you’ll learn
You will organize and write effective business documents.
- Organize and write clear and concise email and instant messages that are appropriate to your company’s business culture.
- The 8 Cs of Effective Business Writing
- Write effective business communications.
- Write letters that are clear, precise, and appropriate to your audience.
- Organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of persuasion.
Interactive session, Case studies discussion, Group activities, Video clips and discussion with trainer including feedback and evaluations.
Lesson 1: Writing Email and Other Electronic Communication
- Organize Your Materials
- Process of Writing Effective Emails
- Structure the Email Content
- Write Instant Messages
Lesson 2: Principles of Effective Business Writing
- Pros and Cons of Written Communication
- The Comprehensive 8 C Principles of Effective Business Writing
- You-Centered Business Style
Lesson 3: DISC Profiling for Enhanced Business Communication
- Discover your unique DISC business writing style
- Strengths and weaknesses of each style
- Writing to Different Personality Types
Lesson 4: Writing Effective Business Communication
- Analyze Your Audience
- Write an Internal Announcement
- Write an Email Responding to Routine Requests
- Write an Email to Respond Positively to Customer Complaints
- Write Bad-News Messages
Lesson 5: Writing a Business Letter
- Write a Business Letter
- A Thank-You Letter
Lesson 6: Writing Business Proposals
- Persuade Your Audience
- Structure of a Business Proposal
- Write an Executive Summary
VTeach Pte Ltd is a Training Organisation providing high quality and interactive hands-on training delivered by an enviable team of qualified, expert and highly experienced trainers. VTeach has been established to address the training needs of both individuals and corporate companies. We believe good foundation is essential in today’s business world.
As a committed training provider, we strive to deliver effective training programmes for a lifelong learning experience to enhance your productivity.
Our Soft Skill Trainers
Ms. Tiong Cai Joo (Karen) has obtained Bachelorof Science (Honors) in Information Management. Karen is Uniquely qualified Information Technology professional with decades of both ICT industry and Soft Skill experiences and expertise making used ofREAD MORE
herrock-solid life experiences in her training imparted a great deal of knowledge to her learners. She is open minded, friendly, warmth with sense of humour who always encourage participants to learn with open mind. Karen also conducts motivational workshop, customer service, Leadership and People Management training.
Ms. Hena Allanais is an ACTA certified trainer and a Public speaker with a wide breadth of teaching and training experiences across South East Asia. A skilled trainer with comprehensive abilities in the areas of: assessment, design, development, and deployment of courseware via blended environments for the workplace. She offers strong interpersonal skills combined with demonstrated strengths in development, training and facilitation. She has vast experience in leading and training high performing teams.
Ms. Candy Lim has obtained Bachelor of Commence with a Double Major in Marketing and Finance. With a passion for training and development of organization’s human capital and coupled with her ability to work cohesively with people for effective performances; she has since helped over 80 different companies spanning several industries such as Banking & Finance, Manufacturing, Defence, Retail, Pharmaceutical, Nutrition and Government Agencies in Singapore with their Learning and Development Needs.
Mr. James Tan Ruiwen graduated with 2nd class upper honours in Bachelor of Business Administration. He is passionate about training and coaching people to achieve personal excellence in their careers. He designs customised soft skills training programmes which are highly interactive and focused on practical insights in the following areas — communication, business writing, time and stress management, leadership and problem solving. James oozes with enthusiasm and humour, which combined with his deep knowledge and expertise, makes for a rich and enjoyable training experienceLESS
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