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 Productivity and Innovation Credit (PIC) Claimable  

  About the course

During the performance appraisal session, the different interpretations by the reporting officer and staff member for the respective skill or attitude can give rise to dissatisfaction and morale issues.  The reporting officer and the staff member both need to have clarity in performance expectations to reduce ambiguity or subjectivity.  A well designed performance requirement will enable the appraisal session to be a fruitful review and discussion of follow up actions for common goals.

  Who should attend

Suitable for:

  • Managers
  • Supervisors

who are appointed as Reporting Officers for  performance appraisals. These Reporting Officers are required to set specific targets for subordinates and carry out the performance appraisal.

  What you’ll learn

The aim of the workshop is to equip managers or supervisors, who are required to act as Reporting Officer for the performance appraisal, with knowledge and skills to discuss and work with staff members to develop relevant performance requirements. These performance requirements will incorporate the relevant skills and attitudes identified in the organisation’s annual performance appraisal. Performance requirements which are clear and developed jointly with the staff member will result in acceptance and accountability. Regular reviews at appraisal sessions will allow both the Reporting Officer and staff member to work on follow-up actions to meet the aligned goals set for both the team and the organisation. This will enable the work team to be motivated and productive.

At the end of the workshop, the participant is able to:

  • Identify relevant skills and attitudes for appraising the staff member.
  • Develop the performance requirements for evaluating different grades of skill or attitude.
  • Communicate the expectations to staff member and carry out regular reviews.

  Learning Methodology

The workshop aims to equip participants with skills and knowledge which are relevant to their workplace so that there can be opportunities to apply them immediately. It will be useful for participants to bring their organisation’s appraisal report form as reference. Besides the lectures and discussions, group activities will enable participants to apply knowledge gained to suit own organisational needs by identifying:

  • Tasks related to a particular job role or responsibility.
  • Evidence of skills and attitudes required for each identified task.
  • Performance requirements for the different grades of the identified tasks.


The workshop will cover short lectures and discussions for the following topics:

  • Concept of job role or responsibility consisting of different tasks or duties.
  • Analysis of a job role to identify the tasks required.
  • Identification of evidence for skills and attitudes required for each identified task.
  • Performance requirements for evaluating different grades of skills and attitudes.
  • Seeking agreement with staff member at start of appraisal period for expectations.

  About Instructor 

See Teck Meng holds a Masters of Business Administration from the University of Western Australia and the Singapore Workforce Skills Qualifications, Advanced Certificate in Training and Assessment (ACTA) and Diploma in Adult and Continuing Education (DACE). Teck Meng is a Certified Professional in Learning and Performance (CPLP) by the American Association for Talent Development (ATD) since 2010.

He currently delivers training and coaches instructional designers and trainers from various servicesand industries to design and develop training materials to meet the needs of respective organisations and industries. Teck Meng conducts a Community Engagement Programme to build a resilient and harmonious workplace for Singapore Business Federation. He has facilitated workshops for employment practices such as competency-based interview techniques and


performance management. He has conducted training for leadership and management topics such as Problem Solving and Decision Making, Effective Communications, Coaching and Team Building.

Teck Meng’s experience and exposure to training goes back to the time when he served 27 years as a naval officer with the Republic of Singapore Navy. As Flotilla Head of Operations, he has supervised the operations and training readiness of the crews for 18 ships. Teck Meng has served as the Commanding Officer of the Navy’s missile corvette where he was in charge of a team of 60 officers and ratings of different vocations performing operations and training missions both locally and overseas. Teck Meng has served a command tour of the Navy’s Tactical Training Centre and is responsible for a team of officers and ratings to design and conduct exercises for training and evaluation of the Navy’s different ship command teams. He served as Directing Staff (instructor) in the Goh Keng Swee Command and Staff College which trains mid-career local and foreign
officers for senior command and staff appointments. At the staff college, Teck Meng was the principal instructor in charge of assessment design.

The training to be a Certified Professional in Learning and Performance (CPLP) coupled with his experience as a leader of teams has enabled Teck Meng to translate organisational requirements into required workplace competencies for professional
development and appraisal of his team members. His experience in and delivery of training for assessment design enables him to identify and express necessary knowledge, skills, attitudes or traits in specific and observable performance behaviours for
communicating desired outcomes to team members


Course Curriculum

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  • $ 599 $ 539
  • 24 Hours
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    Corporate Learning Solutions

    • Blended learning model (self-paced e-learning and/or instructor-led options)
    • Course, category-access pricing
    • Enterprise-class learning management system (LMS)
    • Enhanced reporting for teams
    • 24×7 teaching assistance

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