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2-day Coaching Skills course for managers who wish to acquire and develop coaching skills that can be used in managing others and for personal development namely building relationships, improved communication skills, team effectiveness and work performance.

 Productivity and Innovation Credit (PIC) Claimable  

  About the course

The success of an organisation lays in the hands of its teams, but how should a Manager interact with his team members in order to get the best out of their potential? Which is the most appropriate development path for a certain context?

More than two decades ago coaching was present exclusively in sports and in education, now it is introduced at almost all levels in business and personal life. These days we hear this word at least once a day. But, what is really a coaching type of interaction and when should a Manager behave like a coach with his team? When is coaching counter productive on the other hand?

  Who should attend

Suitable for managers who wish to acquire and develop coaching skills that can be used in managing others and for personal development namely building relationships, improved communication skills, team effectiveness and work performance.

  What you’ll learn

At the end of the workshop, the participant is able to:

  • Identify when to coach and when not to coach
  • Create the space for his/her team to take ownership
  • Apply minimum 3 strategies from the theory of coaching

  Learning Methodology

This is a very hands-on training with real life practices using certified assessments, researched articles, case studies and applications that are targeted at building the needed skills accompanying individuals and teams in their search for excellence.


Day 1

  • Fundamentals of Coaching Conversations
  • What is coaching? Coaching mentality
  • Coaching versus mentoring, consultancy, training and psychotherapy
  • The profile of a mentor. “My mentors – My mentees”
  • Basic communication skills used in coaching
  • A Coaching Framework
  • Active listening techniques
  • Contracting in coaching

Day 2

  • Feedback and Feed forward
  • Performance and hidden potential
  • Types of questions used in coaching
  • Coaching Strategies
  • Coaching with NLP
  • Landing in a coaching conversation

  About Instructor 

Picture1Irina Miu is an Executive Coach and Senior Trainer. She has a PhD in “Creating and Developing an Organization through Coaching”. In 2009, she has got her certification as Associate Certified Coach by the International Coach Association. Irina has been active in the training and coaching area for over 10 years contributing to the development of over 4,500 people from Europe, Australia and Asia. Irina has a background in human resources, business administration and supply chain management.

In her training and coaching practice, Irina uses challenging and thought-provoking approaches working with examples in order to underline the practical side of the content while using the displayed behaviours to build on different directions and invite a deeper exploration of the subject matter.

She has developed the Four Nested Levels of Responsibility Model for setting objectives, published several articles on coaching and is the co-author for a book on project management.

Course Curriculum

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  • $ 899 $ 809
  • 48 Hours
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    Corporate Learning Solutions

    • Blended learning model (self-paced e-learning and/or instructor-led options)
    • Course, category-access pricing
    • Enterprise-class learning management system (LMS)
    • Enhanced reporting for teams
    • 24×7 teaching assistance

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