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1-day conflict management course to help others settle their differences and work constructively as individuals and groups with a common purpose.

  About the course

Whether it’s in the form of visible back biting or silent resentment, conflict in the workplace can take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees. Learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.

  Who should attend

Managers, Employees and Anyone who wish to learn how to manage conflict and learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.

 Curriculum

Lesson 1: Foundation

  • Foundation: Build Commitment
  • Part Summary

Lesson 2: Explore

  • Self-Assessment
  • Nine Approaches to Managing Conflict and Disagreement
  • Part Summary

Lesson 3: Plan

  • Plan: Gain Support
  • Part Summary

Lesson 4: Implement

  • Implement: Act
  • Part Summary

Lesson 5: Follow Through

  • Follow Through: Stay Involved
  • Part Summ

  About Instructor 

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VTeach Pte Ltd is a Training Organisation providing high quality and interactive hands-on training delivered by an enviable team of qualified, expert and highly experienced trainers. VTeach has been established to address the training needs of both individuals and corporate companies. We believe good foundation is essential in today’s business world.

As a committed training provider, we strive to deliver effective training programmes for a lifelong learning experience to enhance your productivity.

 

Our Soft Skill Trainers

Ms. Tiong Cai Joo (Karen) has obtained Bachelorof Science (Honors) in Information Management. Karen is Uniquely qualified Information Technology professional with decades of both ICT industry and Soft Skill experiences and expertise making used of

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herrock-solid life experiences in her training imparted a great deal of knowledge to her learners. She is open minded, friendly, warmth with sense of humour who always encourage participants to learn with open mind. Karen also conducts motivational workshop, customer service, Leadership and People Management training.

Ms. Hena Allanais is an ACTA certified trainer and a Public speaker with a wide breadth of teaching and training experiences across South East Asia. A skilled trainer with comprehensive abilities in the areas of: assessment, design, development, and deployment of courseware via blended environments for the workplace. She offers strong interpersonal skills combined with demonstrated strengths in development, training and facilitation. She has vast experience in leading and training high performing teams.

Ms. Candy Lim has obtained Bachelor of Commence with a Double Major in Marketing and Finance. With a passion for training and development of organization’s human capital and coupled with her ability to work cohesively with people for effective performances; she has since helped over 80 different companies spanning several industries such as Banking & Finance, Manufacturing, Defence, Retail, Pharmaceutical, Nutrition and Government Agencies in Singapore with their Learning and Development Needs.

Mr. James Tan Ruiwen graduated with 2nd class upper honours in Bachelor of Business Administration. He is passionate about training and coaching people to achieve personal excellence in their careers. He designs customised soft skills training programmes which are highly interactive and focused on practical insights in the following areas — communication, business writing, time and stress management, leadership and problem solving. James oozes with enthusiasm and humour, which combined with his deep knowledge and expertise, makes for a rich and enjoyable training experience

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  • $ 285
  • 24 Hours
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    Corporate Learning Solutions


    • Blended learning model (self-paced e-learning and/or instructor-led options)
    • Course, category-access pricing
    • Enterprise-class learning management system (LMS)
    • Enhanced reporting for teams
    • 24×7 teaching assistance

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